CAT-TUONG'S FLOWERS & GIFTS ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information provided by our customers.
When you place an order, contact us, or communicate with our business, we may collect:
Your name and contact information, including phone number and email address.
Flower order details, recipient information, and delivery addresses.
Customer inquiries, preferences, and communication history.
SMS messaging consent and opt-out preferences.
We use customer information to:
Process and fulfill flower orders.
Provide order confirmations and delivery updates.
Coordinate deliveries and special arrangements.
Respond to customer questions and service requests.
Maintain customer service records.
Comply with applicable legal requirements.
Customers may voluntarily consent to receive text messages from CAT-TUONG'S FLOWERS & GIFTS during phone calls or in-person interactions.
SMS messages may include order confirmations, delivery updates, scheduling information, and customer service communications.
Message frequency varies based on customer orders and interactions. Message and data rates may apply.
Customers may reply STOP at any time to unsubscribe or HELP for assistance.
Consent to receive SMS messages is not required as a condition of purchase.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Mobile phone numbers and SMS consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes.
We may use trusted service providers solely to support business operations, including order fulfillment, delivery coordination, and message transmission. These providers may use customer information only to perform services on our behalf.
We may also disclose information if required by law.
We take reasonable measures to protect customer information against unauthorized access, misuse, or disclosure.
We retain personal information only as reasonably necessary for business operations, recordkeeping, and legal compliance.
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and recordkeeping requirements.
You may opt out of SMS communications at any time by replying STOP.
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
For questions regarding this Privacy Policy, please contact:
CAT-TUONG'S FLOWERS & GIFTS
5210 W 1st, Suite G
Santa Ana, CA 92703
(714) 265-2675